Cancellation Policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of revocation, you must inform us (Lofina Ltd., Carysfort Avenue, 22 Anglesea House, A94 XY36 Blackrock, Co. Dublin, Ireland, customercare@xpay.de, telephone: +49 (0)89 461 3442-0, fax: +49 (0)89 461 3442-280) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have recei­ved from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offe­red by us), immediately and no later than fourteen days from the date we receive no­tification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.

If you have requested that the services should commence during the cancellation pe­riod, you shall pay us a reasonable amount corresponding to the proportion of the ser­vices already provided by the time you inform us of the exercise of the right of cancel­lation in respect of this Agreement compared to the total amount of services provided under the Agreement.

Sample Contract Revocation Form

(If you wish to revoke this contract, please complete and submit the following form).

To:
Lofina Ltd.
Carysfort Avenue
22 Anglesea House
A94 XY36 Blackrock
customercare@xpay.de
Co. Dublin
Ireland
Fax: +49 (0) 89 461 34 42-280

I/we(*) hereby give notice that I/we(*) revoke the Agreement for the purchase of the following goods(*)/the provision of the following service(*)



Ordered on(*) / received on(*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only if notified on paper)


Date


(*) Delete as appropriate.

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